Your personal information belongs to you. This Privacy Policy explains exactly what data bbajje collects, why we collect it, how we use it and what rights you have over it. No vague language, no hidden clauses — just a straight explanation of how we handle your privacy.
Six core commitments that define how bbajje handles your personal information every single day.
Every connection between your device and bbajje is protected by 256-bit SSL encryption. Your login credentials, payment details and personal information are encrypted in transit and at rest — no exceptions.
bbajje only collects the data that is genuinely necessary to operate your account and process your transactions. We do not collect data for the sake of it, and we do not sell your personal information to any third party.
Your data is never sold, rented or traded to advertisers, data brokers or any other commercial third party. The information you share with bbajje stays with bbajje and is used only for the purposes described in this policy.
You have the right to access, correct or delete your personal data at any time. You can also request a copy of all data bbajje holds about you. Contact our support team and we will process your request within 30 days.
bbajje does not keep your data indefinitely. Personal data is retained only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. After that, it is securely deleted.
In the unlikely event of a data breach that affects your personal information, bbajje will notify you promptly via the contact details on your account. We will explain what happened, what data was affected and what steps we are taking.
bbajje collects personal information only when it is necessary to provide you with a safe, functional and enjoyable gaming experience. The types of information we collect fall into three categories: information you provide directly, information collected automatically and information from third-party payment processors.
When you register a bbajje account, we collect your name, mobile phone number and any other details you provide during the registration process. When you make a deposit or withdrawal via bKash or Nagad, we receive a transaction reference and the mobile number associated with the payment — we do not store your full mobile banking credentials.
| Data Type | Examples | Why We Collect It |
|---|---|---|
| Account Data | Name, mobile number, date of birth | Account creation and identity verification |
| Transaction Data | Deposit/withdrawal amounts, transaction references | Processing payments and maintaining financial records |
| Usage Data | Games played, session duration, bet history | Platform improvement and responsible gaming monitoring |
| Device Data | IP address, device type, browser type | Security monitoring and fraud prevention |
| Communication Data | Support chat logs, emails | Resolving queries and improving support quality |
bbajje does not collect sensitive personal data such as national ID numbers unless specifically required for identity verification as part of our anti-fraud or withdrawal verification process. In those cases, the data is handled with additional security measures and deleted once verification is complete.
bbajje uses the personal data we collect for specific, legitimate purposes. We do not use your data for anything beyond what is described here, and we do not make automated decisions about you that have significant legal or financial consequences without human review.
bbajje does not sell, rent or trade your personal information to any third party for commercial purposes. Your data is shared only in the limited circumstances described below, and only to the extent necessary for the specific purpose.
All third parties with whom bbajje shares data are required to handle that data securely and in accordance with applicable privacy law. bbajje does not permit third parties to use your data for their own marketing or commercial purposes.
bbajje uses cookies and similar tracking technologies to make the platform work correctly, remember your preferences and understand how players use the site. A cookie is a small text file stored on your device when you visit bbajje.com.
We use the following types of cookies on the bbajje platform:
You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the bbajje platform. bbajje does not use third-party advertising cookies or tracking pixels for ad targeting.
bbajje takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, alteration or disclosure.
While bbajje takes every reasonable precaution to protect your data, no system is completely immune to security risks. You also play a role in keeping your account secure — use a strong, unique password for your bbajje account and never share your login credentials with anyone.
bbajje retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The retention periods we apply are as follows:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years | Legal and regulatory compliance |
| Transaction records | 7 years from transaction date | Financial record-keeping requirements |
| Support communications | 3 years from last interaction | Dispute resolution and quality assurance |
| Device and usage data | 13 months from collection | Security monitoring and analytics |
| Identity verification documents | Deleted after verification is complete | Minimal retention principle |
When your data reaches the end of its retention period, it is securely deleted or anonymised so that it can no longer be linked to you. If you close your bbajje account, your personal data will be retained for the periods above from the date of closure, after which it will be deleted.
As a bbajje player, you have the following rights over your personal data. To exercise any of these rights, contact our support team at [email protected]. We will respond to all requests within 30 days.
bbajje is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you are not permitted to register or use the bbajje platform under any circumstances.
If bbajje becomes aware that personal data has been collected from a person under the age of 18, that account will be closed immediately, all associated data will be deleted and any deposits made will be returned to the original payment source where technically possible.
If you are a parent or guardian and believe that your child has registered on bbajje, please contact our support team immediately at [email protected]. We will investigate and take action within 24 hours.
bbajje may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or platform features. When we make changes, the updated policy will be published on this page with a revised "last updated" date.
For significant changes that affect how we use your personal data, bbajje will notify you via the email address or mobile number associated with your account before the changes take effect. Your continued use of the bbajje platform after any update constitutes your acceptance of the revised Privacy Policy.
We encourage you to review this page periodically to stay informed about how bbajje protects your privacy. If you have any concerns about a change to this policy, contact our support team before continuing to use the platform.
If you have any questions, concerns or requests relating to this Privacy Policy or the way bbajje handles your personal data, please get in touch with our support team. We take all privacy enquiries seriously and will respond promptly.
bbajje gives every player full control over their personal information. Here's what you can do at any time.
Request a full copy of all personal data bbajje holds about you. We'll send it to your registered email within 30 days.
If any information on your bbajje account is wrong or out of date, contact support and we'll update it promptly.
Ask bbajje to erase your personal data. We'll action your request subject to any legal retention obligations that apply.
Receive your personal data in a portable, machine-readable format so you can take it elsewhere if you choose.
Tell bbajje to stop using your data for specific purposes, including any direct marketing communications.
Ask bbajje to limit how your data is used while a dispute or correction request is being resolved.